A judge will determine how much a service contract provider owes a dealership for the unauthorized use of its name in a direct mail campaign. +
Franchised dealerships in America’s largest car market are subject to new rules pertaining to pricing, disclosures, documentation and the establishment of a three-day cooling-off period for used car buyers. +
The Federal Trade Commission has clarified the charges that must be included in every advertised price and rules pertaining to preloads, conditional discounts and in-transit vehicles. Attorney Jim Ganther breaks it down.
Relaxed CAFE targets could make new vehicles more affordable as President Trump entertains Xi Jinping — and the prospect of Chinese factories on American soil. +
Tired of hearing excuses for falling back-end grosses? Product Prep’s Gerry Gould offers a reason: lack of consistency in F&I, starting with appearance and attitude. Learn how a repeatable process drives reliable results.
Credit Acceptance has agreed to a multimillion-dollar settlement with 40 states and the District of Columbia to resolve predatory lending charges. +
President Trump remains opposed to any limits on AI development as a plea for regulation from Anthropic’s Dario Amodei sets off a firestorm. +
A factory warranty is not a built-in excuse for failing to sell the service contract. Top trainer Gerry Gould of Product Prep breaks out the Sharpie to help new car buyers make smart, informed decisions.
When customers already know which vehicle they want, dealers may be tempted to lead with price. Not so fast, says Product Prep’s Gerry Gould, who shares a five-step process to build trust in the dealership before you build the deal.
Unverified complaint narratives and visualizations will no longer appear in the Consumer Financial Protection Bureau’s online database. +
