Washington (Pa.) Hyundai’s Brian Flannery reflects on his tenure as an F&I professional as he retraces his 16-year journey from lot attendant to general manager in a one-on-one interview with Gerry Gould of Product Prep.
FTC Chairman Andrew Ferguson says the agency will no longer pursue discrimination claims based on the “pernicious” theory denounced by President Trump. +
Scott McDade, general manager of Moon Township Honda, tells Product Prep’s Gerry Gould how two shrewd moves led him to the big chair and reveals the one quality every dealer will look for in the next generation of GMs.
All customers want a good deal, but they want the right vehicle even more. Top trainer Gerry Gould of Product Prep teaches a process that respects and reflects the modern car buyer’s path to purchase.
Gerry Gould of Product Prep has heard every excuse for failing to achieve sales mastery, and camera shyness may be the weakest. Learn how to create personalized videos that turn shoppers into buyers.
Sales suffer when objections dictate the flow of the conversation. Top trainer Gerry Gould of Product Prep reveals the timely questions true closers ask to manage concerns without derailing the deal.
Sales masters don’t handle objections. They use them to advance the conversation. Product Prep’s Gerry Gould lists the five most frequently encountered challenges and how each can help close the deal.
The cost of losing a single service customer or RO continues to rise. NSD’s Anthony Giagnacovo explains how an “ecosystem” mindset reliably drives retention. +
F&I production and profitability starts in the showroom. If your sales-to-finance TO is no longer driving the results you need, install the process taught by top trainer Gerry Gould of Product Prep.
Robert Steenbergh of AutoPayPlus says agents are leading the charge to make payment programs a core offering that can boost F&I revenue and reinsurance earnings. +
