TruVideo and Meta have partnered to offer service technicians the ability to use voice commands to record video, inspect vehicles and log service needs. +
Hrizn executives say they have closed the “last mile” of the company’s AI-native content OS with a new tool for sales, service and BDC professionals. +
A new partnership adds TruVideo’s video capture, noise cancellation and automated transcription to Keyloop’s cloud-native aftersales platform. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +
A strategic integration connects ACV’s pricing engine and AI-powered vehicle inspection and valuation platform with DriveCentric’s fixed ops CRM. +
The proliferation of panoramic-style sunroofs coincides with a rise in recalls and rampant reports of spontaneous shattering and explosions. +
Executives say adding SocketTime’s service toolkit will give Numa’s AI agents the ability to improve fixed ops scheduling, communications and efficiency. +
Organizers say the technicians who competed in this year’s Top Tech Finals demonstrated skill, professionalism and a commitment to excellence. +
Dealer and TruVideo founder Joe Shaker explains why sending a bad inspection video is worse than no video at all and lists three areas where most technicians and advisors can improve, backed by real dealership data. +
