AutoNation generated $4.8 billion in service and parts revenue in 2025, a 4.8% year-over-year increase, according to the latest rankings from Automotive News. +
Retention expert Joseph Clementi challenges dealers to abandon the transactional mindset and develop the leadership discipline required to build a transformational business. +
Ford’s Dealer Technology division has added myKaarma as a preferred partner, giving service departments a factory-endorsed suite of AI-based video inspection tools. +
Why chase new service business when existing customers need help now? BizzyCar’s Ryan Maher shares a five-step plan to improve retention without adding a dime to your ad budget. +
Cox Automotive analysts say higher prices and longer purchase cycles helped dealers secure service business from 80% of new car buyers last year. +
RockED announced the release of Booster, an automated, AI-powered training solution designed to maximize fixed ops revenue by targeting sales performance gaps. +
BizzyCar’s Q1 2026 Recall Report finds Ford units affected by an electrical issue accounted for nearly 40% of all notices, part of a trend toward larger campaigns that touch multiple models and production cycles. +
Tekion and Numa have teamed up to help dealers schedule more service appointments by connecting Numa’s AI Appointment Agent with Tekion’s Automotive Partner Cloud. +
MINI leads all mass market brands and Porsche remains the overall leader in dealership service customer satisfaction in JD Power’s latest report, which finds room for improvement in several key metrics. +
Too few dealership service customers are greeted upon arrival and too many refuse recommended services, squandering trust built by service advisors, according to a new CDK report. +
