Ready to attack your inactive customer list? Set your BDC and fixed ops team up for success with the process recommended by scheduling expert John Traver. +
Executives say DriveCentric dealers can use Data Axle to refresh outdated and fragmented records and uncover dormant sales and service opportunities. +
NEXUS was designed to coordinate a dealership’s connected AI agents across sales, service, customer follow-up and internal communications. +
inride announced the launch of Trade Agent Acquire and the initiation of beta testing on new agents built to seek trades from F&I and service customers. +
Joining the Mopar Service Gateway adds vehicle data, service appointments and diagnostic information to myKaarma dealership workflows. +
A pilot program at UTI’s new Atlanta campus gives aspiring auto service technicians hands-on experience with real-world, customer-facing digital processes. +
TruVideo and Meta have partnered to offer service technicians the ability to use voice commands to record video, inspect vehicles and log service needs. +
Hrizn executives say they have closed the “last mile” of the company’s AI-native content OS with a new tool for sales, service and BDC professionals. +
A new partnership adds TruVideo’s video capture, noise cancellation and automated transcription to Keyloop’s cloud-native aftersales platform. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
