EFG Companies’ Lifetime Start Battery Protection program uses routine maintenance and ownership verification checks to keep customers engaged. +
Lokam.ai, a new, voice-first, AI-powered sales and service platform built for dealerships and backed by its first customer, World Auto Group, is now online. +
Klarna’s Pay in Full, Pay in 4 and longer-term financing solutions are now available to dealers using Tekion’s AI-powered service scheduling platform. +
Car Wars has integrated its AI-powered Cari Scheduler with UpdatePromise’s service scheduling and communications platform for franchised dealerships. +
The cost of losing a single service customer or RO continues to rise. NSD’s Anthony Giagnacovo explains how an “ecosystem” mindset reliably drives retention. +
AutoNation generated $4.8 billion in service and parts revenue in 2025, a 4.8% year-over-year increase, according to the latest rankings from Automotive News. +
Retention expert Joseph Clementi challenges dealers to abandon the transactional mindset and develop the leadership discipline required to build a transformational business. +
Ford’s Dealer Technology division has added myKaarma as a preferred partner, giving service departments a factory-endorsed suite of AI-based video inspection tools. +
Why chase new service business when existing customers need help now? BizzyCar’s Ryan Maher shares a five-step plan to improve retention without adding a dime to your ad budget. +
Cox Automotive analysts say higher prices and longer purchase cycles helped dealers secure service business from 80% of new car buyers last year. +
