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Oct. 21, 2026

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Breaking News

Utah GM Creates ‘Nell,’ an AI Concierge That Refuses to Sell Cars

New York City Sues CarGurus Over ‘Great Deal’ Ratings and Hidden Fees

New-Vehicle Prices Flirt With Record in September as Buyers Trade Down

DriveCentric Launches CDP to Unify Customer Data Across Rooftops

Penske to Go Private in $16 Billion Deal

F&I /
Former Dealer, TIADA President Joins Buckeye
Buckeye Dealer Services has appointed former franchised and independent dealer group executive and Texas Independent Auto Dealers Association leader Mark Jones as the agency’s new business development manager. +
F&I /
Survey Finds Prime Shoppers Search by Payment Nearly as Often as Subprime
FlexPath DXP’s inaugural Automotive Shopper Credit & Payment Behavior Study proves shop-by-payment tools are not just for credit-challenged car buyers. +
F&I /
Edmunds: Buyers Rolling Over Negative Equity Now Face $952 Payments
Analysts say average negative equity on trade-ins has passed the $7,000 mark, forcing those buyers to pay $165 more per month than the national average. +

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Sales / Tech /
Overfuel Adds Visitor Identification, Reengagement Tools for Dealer Websites
Overfuel dealers now have access to On.Page’s identification and reengagement tools, offering new opportunities to convert website visits into sales. +
Sales / Tech /
Utah GM Creates ‘Nell,’ an AI Concierge That Refuses to Sell Cars
Chris Hudson says he designed Mark Miller Subaru’s new AI agent to help shoppers browse vehicles and get information without being pressured to purchase. +
Tech /
Updation Taps U.S. Bank Payments to Move Dealers Beyond Certified Checks
A new integration pairs Updation’s AI-powered dealership accounting and management platform with U.S. Bank’s Embedded Payment Solutions suite. +

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