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Dec. 13, 2025

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Breaking News

Cerence AI Adds Dual Dealer- and Customer-Facing Agents

Dealertrack: Credit Access Hit 3-Year High in November

Brickell Motors Employee Charged in $1 Million Fraud

Fed Enacts Third Rate Cut in 9-3 Vote

Car Pros Sells Three Washington Dealerships to Canadian Group

Fixed Ops / Sales / Tech /
Cerence AI Adds Dual Dealer- and Customer-Facing Agents
Cerence AI will debut two new conversational AI agents — one for dealers and the other for car buyers — at the upcoming CES 2026, which will be held in January in Las Vegas. +
F&I /
Dealertrack: Credit Access Hit 3-Year High in November
Dealertrack’s Credit Availability index climbed to 99.1 in November, a new high for 2025 and its best level since October 2022, buoyed by higher approval rates and down payments. +
F&I / Sales /
Opinion: Everybody Wants to Be Great Until They See the Invoice
Does substandard performance stem from a lack of talent or a lack of leadership? Expert shares a five-point checklist to ensure your training program will deliver the results you expect in 2026. +

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Read Body Language Like an Expert

Compliance /
Brickell Motors Employee Charged in $1 Million Fraud
Miami Police have accused Yuddy Mejias of issuing more than $1 million in checks to her husband and son and manipulating Brickell Motors’ accounting system to hide the theft. +
F&I /
Fed Enacts Third Rate Cut in 9-3 Vote
Chairman Jerome Powell announced an expected reduction to the Federal Reserve’s target lending rate, which now sits at 3.5% to 3.75% after three quarter-point cuts this year. +
Tech /
Impel’s Daly Urges Dealers to Focus on Verticalized AI
AI expert Devin Daly believes the fractured nature of dealership operations means “generic” solutions like ChatGPT may be helpful but can’t create the “control layer” dealers need. +

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