CDK’s fifth annual survey of U.S. service customers finds those who seek maintenance and repairs at dealerships remain loyal at a 70% rate despite a decrease in overall satisfaction. +

Each of America’s six largest publicly traded dealer group say gross profit per new vehicle retailed declined on a year-over-year basis in the third quarter, some by double digits. +

A strategic investment is designed to expand the reach of TecAssured’s protection product lifecycle management software and accelerate innovation in agent- and provider-facing solutions. +