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Sep. 16, 2026

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Breaking News

Volie Challenges Limits of BDC Management With Launch of New AI Tool

New Lectrium AI Agent Built to Turn VDPs Into Buyer Conversations

Hrizn Creator Puts AI Content Tools in the Hands of Frontline Dealership Staff

Trump at Odds With AI Leaders as Industry Calls for Slowdown

TruVideo Embeds AI Video and Transcription Into Keyloop’s Service Hub

Compliance / Tech /
Trump at Odds With AI Leaders as Industry Calls for Slowdown
President Trump remains opposed to any limits on AI development as a plea for regulation from Anthropic’s Dario Amodei sets off a firestorm. +
Fixed Ops / Tech /
TruVideo Embeds AI Video and Transcription Into Keyloop’s Service Hub
A new partnership adds TruVideo’s video capture, noise cancellation and automated transcription to Keyloop’s cloud-native aftersales platform. +
F&I /
PCMI Adds Digital Menu Capabilities to Specialty F&I Platform
PCMI has expanded its PresentNow platform with “digital lite menu” capabilities built specifically for RV, powersports and personal watercraft dealers. +

Videos
5 Steps to Boost Sales Now

Fixed Ops / Tech /
Pied Piper: AI Handoff Fails for One in Three Service Customers
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
F&I /
Credit Availability Hits Highest Level in Nearly 11 Years
Looser loan structures — rather than lower interest rates or improved credit quality — raised Dealertrack’s Credit Availability Index in August. +
Fixed Ops / Tech /
Why Can’t It Just Work? Infotainment Accounts for 25% of Vehicle Problems
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +

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