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Sep. 16, 2026

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Breaking News

Volie Challenges Limits of BDC Management With Launch of New AI Tool

New Lectrium AI Agent Built to Turn VDPs Into Buyer Conversations

Hrizn Creator Puts AI Content Tools in the Hands of Frontline Dealership Staff

Trump at Odds With AI Leaders as Industry Calls for Slowdown

TruVideo Embeds AI Video and Transcription Into Keyloop’s Service Hub

Fixed Ops / Tech /
Pied Piper: AI Handoff Fails for One in Three Service Customers
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
F&I /
Credit Availability Hits Highest Level in Nearly 11 Years
Looser loan structures — rather than lower interest rates or improved credit quality — raised Dealertrack’s Credit Availability Index in August. +
Fixed Ops / Tech /
Why Can’t It Just Work? Infotainment Accounts for 25% of Vehicle Problems
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +

Videos
Started on the Lot and Now We’re Here

F&I / Sales /
Dealer Sentiment Softens in Q3 as New-Vehicle Sales Shift Into Neutral
Cox’s latest survey finds concerns over affordability, inflation, interest rates and economic and political uncertainty are weighing on dealers’ minds. +
M&A /
Q2 Blue Sky Report Sets New Record Driven by Premium Valuations
Kerrigan Advisors’ latest quarterly auto dealership buy-sell report finds a market accelerated by big groups spending big money in big markets. +
F&I /
Opinion: Behavioral Finance Solves the 84-Month Velocity Problem
AutoPayPlus’s Robert Steenbergh says pay cycle alignment has entered the mainstream as extended loan terms raise costs and lower retention rates. +

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