Fullpath reports the majority of car buyers and lessees are comfortable with AI and a partial or fully online transaction, raising expectations for a seamless dealership experience. +
Cox Automotive reports the number of dealers offering a fully online transaction has doubled in the past two years, resulting in a more efficient process increasingly driven by AI-powered tools. +
Lexus and Nissan models lead J.D. Power’s latest Initial Quality Study as buyers of all brands express growing frustration with touchscreen-powered infotainment systems. +
Access to CDK’s Fixed Operations Suite is no longer restricted to CDK DMS users, expanding access to the feature-rich digital service lane solution. +
A lawsuit that may qualify as a class action has been leveled by one customer of Branhaven CJDR of Branford, Conn., who claims security failures led to the theft of his personal data. +
The launch of Data Pipelines adds automated sync options for batch-differential updates and inception-to-date delivery to PCMI’s Policy Claim and Reporting Solutions platform. +
Commercial vehicle buyers are becoming increasingly comfortable with the ChatGPT-style interfaces integrated into fleet management software, creating a new opportunity for forward-thinking dealers. +
Mosaic Compliance Services announced the launch of AuditF&I, a new continuous compliance monitoring solution designed to help dealers confirm and document compliance with state and federal requirements. +
The latest reports from S&P Global Mobility and Automotive News show registrations of new fully electric vehicles fell 4.4% in April, snapping a 14-month streak of year-over-year gains. +
“The Dealership AI Security Guidebook” offers dealers a 15-point checklist for reducing the risk of an AI-powered cyberattack or data breach, starting with vendor and service provider assessment. +
