ID Privacy AI Adds Virtual Agents to BDC Pro
ID Privacy AI announced the addition of a fully autonomous, voice-first agentic AI workforce to its BDC Pro platform, offering dealers enhanced customer communications at numerous touchpoints.
BDC Pro’s new AI agents are fully autonomous and programmed to learn and adapt as customers interact with them, “self-training” to continually enhance engagement, according to ID Privacy AI CEO Albert Thompson.
“This isn’t just AI — it’s an entirely new workforce,” Thompson writes in a release. “With BDC Pro, we’ve created autonomous agents that think, talk, remember and act inside the very systems dealers already use. We’re changing the entire way automotive sales and service operations have been done for close to 100 years. This is a revolution in the ‘form-fill lead era’; this is not just an add-on. It’s a breakthrough in how dealers will buy and sell vehicles for the next generation.”
