A new partnership adds TruVideo’s video capture, noise cancellation and automated transcription to Keyloop’s cloud-native aftersales platform. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +
Cox’s latest survey finds concerns over affordability, inflation, interest rates and economic and political uncertainty are weighing on dealers’ minds. +
Kerrigan Advisors’ latest quarterly auto dealership buy-sell report finds a market accelerated by big groups spending big money in big markets. +
AVILOO analysts say 16 out of 20 tested EVs maintain at least 90% of their original battery capacity at 93,000 miles, with some models scoring closer to 94%. +
Kayalar Motors’ Selcuk Kaya has launched Nemroot, a new platform powered by AI and built to attack the communication issues that derail sales. +
A strategic integration connects ACV’s pricing engine and AI-powered vehicle inspection and valuation platform with DriveCentric’s fixed ops CRM. +
Rising hybrid and fleet sales are among the factors pushing some experts to adjust their full-year projections after a relatively strong August. +
A judge found in favor of Stellantis Financial Services after the owners of an Iowa group failed to respond to a civil complaint over an alleged double flooring scheme. +
