CarChat24’s new toolkit was designed to help dealers convert shoppers into buyers with enhanced visitor engagement, lead qualification and response workflows. +
BMW Toronto made headlines for honoring its AI agent’s overly generous offer for a customer-owned X3. CarBuzz’s Ian Wright blames misplaced trust in technology for the $7,000 error. +
Automotive News ranks Lithia Motors as the nation’s leader in total F&I revenue while Hendricks Automotive Group remains No. 1 on a per-store basis. +
The owner of World Class Motorcars blames AutoNation for the loss of a 2023 Continental Flying Spur that appears to have been stolen by fraudsters. +
Agora Data will offer vehicle service contracts and GAP coverage from GWC Warranty to its dealer partners directly through the AgoraCapital platform. +
Georgia Wheelz and its roster of independent auto dealers throughout the Southeast has been acquired by Georgia-based F&I product and dealer solutions provider APCO Holdings. +
Kevin Warsh joined a unanimous vote to hold the Federal Reserve’s target lending rate at 3.5% to 3.75% and warned inflation could force an increase. +
A new ebook details Launch Labs research that finds traditional marketing and analytics tools fail to recognize up to 85% of dealer website visitors. +
CDK's latest full-year report finds 90% of surveyed car buyers were satisfied with the time spent in F&I and only 6% felt overwhelmed by the process. +
A narrowing yield spread and a remarkable recovery in approval rates pushed Dealertrack’s Credit Availability Index to 103.7 in May, improving by 7.3% year over year to reach its highest level since April 2022. +
