Endurance Dealer Services veterans Eric Gilliam and Eric Radford will serve as senior vice president of sales and vice president of sales. +
Numa’s Operator is an AI-powered precision call routing system designed to send customers to the right place and carry context through the transfer. +
Executives say FocalGraph Signal helps dealers match confirmed sales to the website visits and marketing spend that generated them. +
TruVideo and Meta have partnered to offer service technicians the ability to use voice commands to record video, inspect vehicles and log service needs. +
Chaiz now offers a free way to determine whether a vehicle’s factory coverage is still active and compare service contract options from verified providers. +
Credit Acceptance has agreed to a multimillion-dollar settlement with 40 states and the District of Columbia to resolve predatory lending charges. +
CarNova’s owners say the new Denver-area dealership represents an emerging, AI-first model designed to engage car shoppers around the clock. +
All 12 governors of the Federal Reserve’s Open Market Committee voted to raise their target lending rate by one-quarter of a point to temper inflation. +
The Federal Trade Commission has published new price advertising guidance for auto dealers amid a barrage of warning letters and enforcement actions. +
Pulse is a new addition to Volie’s AI suite that was designed to give dealers enhanced visibility into customer conversations and flag problem calls. +
