“‘Mid’ is in,” say Kelley Blue Book analysts in their latest monthly report, which finds smaller SUVs contributing to a sub-$50,000 average transaction price. +
The National Automobile Dealers Association has opened the Summer 2026 edition of its semi-annual Dealer Attitude Survey, a “report card” that informs high-level discussions with factory executives. +
Porsche leads all factories in JD Power’s 2026 Initial Quality Study, which finds infotainment and touchscreens have failed to keep pace with a trend toward fewer reported issues. +
CDK's latest full-year report finds 90% of surveyed car buyers were satisfied with the time spent in F&I and only 6% felt overwhelmed by the process. +
A Carleton survey of consumer finance executives finds 87% are in the process of modernizing aging legacy systems and only 8.7% have finished. +
A new Protective Asset Protection survey finds car buyers are experiencing financial anxiety driven in part by fears over the high cost of unexpected repairs. +
An Urban Science/Harris Poll survey finds 74% of U.S. auto dealers are unsatisfied with their ability to track sales leads but only 14% believe AI tools can help. +
Optimism is down and pessimism is up among U.S. franchised dealers — as well as manufacturers and suppliers — in Automotive News’s latest quarterly Auto Industry Confidence Index. +
A new AutoPayPlus survey of auto dealers and F&I executives reveals deep concerns over ever-lengthening loan terms that can trap consumers in long purchase cycles. +
Too few dealership service customers are greeted upon arrival and too many refuse recommended services, squandering trust built by service advisors, according to a new CDK report. +
