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May. 20, 2026

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waiting area

  • Survey: Yes, Your Service Department Waiting Room Really Matters

    The results of CDK’s recently released Service Shopper 4.0 report prove fixed ops customers really do notice the quality and contents of dealership waiting areas. +

    Oct. 21, 2024
  • Service Shopper 4.0: Dealerships Gain Ground

    CDK’s latest survey of customers who have recently sought maintenance and repair work yielded mostly positive results — particularly for dealers. +

    Oct. 17, 2024

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