A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +
Ava AI by Get My Auto promises improved efficiency and customer satisfaction by leveraging AI to move all the functions of a traditional DMS and CRM onto one interface. +
Alliance Creative Group has added a new, automated marketing and customer engagement solution that uses AI characters to assist dealership website visitors. +
CEO Jay Vijayan announced the addition of three new agents to Tekion’s AI Suite and the launch of a new customer conference and industry event at the 2026 NADA Show. +
Cars.com and Salesforce are testing DealerCloud, the companies’ new customer relationship management system, at California’s Del Grande Dealer Group ahead of a wider release. +
Covideo has launched VIN Reels and AI Video Agent, two tools designed to allow dealership sales teams to easily create high-quality, AI-generated videos and share them with customers. +
Blink AI Automotive and Spiffy have partnered to combine Blink AI’s service customer engagement and scheduling capabilities with Spiffy’s mobile operating system. +
Less than six months after a major rebrand and on the eve of the 2026 NADA Show, VMS has launched a new website built for dealers and their commercial sales clients. +
Cars.com’s AI-powered inventory video solution was designed to give dealers end-to-end insights on each customer’s journey from ad exposure to vehicle purchase. +
Dealertrack has integrated BorrowerCheck by Point Predictive, an advanced, AI-based identity verification solution designed to counter deepfake and synthetic ID fraud. +
