Every customer will have to make payments and buy gas, insurance and oil changes. No customer should have to pay for unexpected repairs. Product Prep’s Gerry Gould urges dealers to start the F&I conversation in the showroom.

Healthy March and April sales improved many dealers’ moods, but Cox Automotive’s Q2 survey finds growing anxiety over factors beyond their control. +

EFG Companies announced the launch of Reinsurance Health Check, a diagnostic review for dealers concerned about program performance amid rising claims severity, higher repair costs and delayed reserve adjustments. +

Polly’s latest quarterly report finds dealers who sell insurance policies to car buyers are adding an average of $564 in F&I gross profit per deal, a 35% increase. +