U.S. dealers enjoyed gains in F&I profit per vehicle retailed, products per deal and monthly F&I income in the third quarter, offsetting losses in average front end gross and total gross per vehicle. +
Automotive News’s latest U.S. new-vehicle sales report shows slowing EV sales in the wake of an expired federal tax credit, offset by steady demand for trucks and hybrids. +
More than 1 million U.S.-sold and Panoramic View Monitor-equipped Toyota, Lexus and Subaru units are subject to a new recall due to an issue with rearview camera images. +
CDK analysts report U.S. dealers earned a 66% “Easy to Purchase” score last month, down from 85% in October and the single lowest score in the survey’s history. +
Numa’s newest tool was designed to enhance communications with service advisors, parts teams and BDC reps by adding customer-specific context to every call and voicemail. +
Toma’s new Safeguards tool was designed to detect and reroute irate customers. It launches alongside Inbox, a new dashboard that displays every queued call, voicemail and text. +
The latest report from Kerrigan Advisors shows the number of dealership buy-sells could exceed 2024’s record of 438 by year’s end as strong sales and earnings propel consolidation. +
Hudson Automotive Group has acquired all 15 Baton Rouge, La.-area All Star Automotive dealerships, which collectively account for 17% of the market’s new vehicle sales. +
iTapMenu’s new Remote Menu feature was designed to allow F&I professionals to deliver complete, interactive menu presentations to customers’ personal devices via text. +
Protective’s Rick Kurtz urges dealers and agents to maximize F&I product sales by treating every presentation as an opportunity to help customers manage affordability and mitigate risk. +
