Cerence AI will debut two new conversational AI agents — one for dealers and the other for car buyers — at the upcoming CES 2026, which will be held in January in Las Vegas. +
Dealertrack’s Credit Availability index climbed to 99.1 in November, a new high for 2025 and its best level since October 2022, buoyed by higher approval rates and down payments. +
Does substandard performance stem from a lack of talent or a lack of leadership? Expert shares a five-point checklist to ensure your training program will deliver the results you expect in 2026. +
Miami Police have accused Yuddy Mejias of issuing more than $1 million in checks to her husband and son and manipulating Brickell Motors’ accounting system to hide the theft. +
Chairman Jerome Powell announced an expected reduction to the Federal Reserve’s target lending rate, which now sits at 3.5% to 3.75% after three quarter-point cuts this year. +
When humans differ with AI colleagues, whose opinion should prevail? CXOtoday editors find that, by some metrics, “board observer” technology already has the edge. +
Canada’s Go Auto has acquired all three of Car Pros Automotive Group’s dealerships in the state of Washington, reducing Car Pros’ footprint to its six California stores. +
Experian Automotive’s Q3 auto finance report finds EVs were leased at a significantly higher rate than a year ago, setting the stage for a future disruption to the used car market. +
700Credit executives say an October cyberattack exposed the personal data of dealership customers and they have been working with NADA to craft a dealer action plan. +
Cox Automotive’s Q4 Automotive Dealer Sentiment Index finds dwindling optimism among retailers as escalating costs, prices and uncertainty affect profits and consumer confidence. +
