• What’s the Best Way to Reach You?

    Gerry Gould of Product Prep answers a question from a dealer seeking the “perfect” F&I process, noting it must start with introductions — whether in the dealership, online or with a well-timed text or phone call.

    Oct. 9, 2026

  • Q&A: Will Payment Management Become Core F&I?

    Robert Steenbergh of AutoPayPlus says agents are leading the charge to make payment programs a core offering that can boost F&I revenue and reinsurance earnings. +

    May. 11, 2026

  • Reahard, Impact Group Pair F&I Insight With ImpactMenu

    A new integration adds ImpactMenu data to Reahard’s F&I Insight platform, giving agents and dealers a “game tape” they can review and use to improve F&I performance. +

    Apr. 1, 2026

  • F&I Blamed for ‘Tank’ in Dealership Experience Scores

    Americans who purchased new vehicles in June describe a significantly less enjoyable dealership experience than those surveyed just one month earlier, according to CDK Global’s latest survey. +

    Jul. 7, 2025

  • CFPB Cancels $60M Toyota Product Bundle Settlement

    A $60 million settlement agreed to by Toyota Financial Services following charges of noncompliant F&I product sales has been canceled by the U.S. Consumer Financial Protection Bureau. +

    May. 14, 2025