• PCMI Adds AI-Powered Claims Tools to PCRS Platform

    PCMI’s new Claims Intelligence framework was designed to add efficiency to the claims adjudication process by combining the powers of AI and automation. +

    Aug. 7, 2025

  • Cox: Dealers Embrace Digital Sales and F&I Process

    Cox Automotive reports the number of dealers offering a fully online transaction has doubled in the past two years, resulting in a more efficient process increasingly driven by AI-powered tools. +

    Jun. 26, 2025

  • S&P: Average Vehicle Age Grows to Record 12.8 Years

    The average age of a registered light duty vehicle hit an all-time record of 12.8 years in 2024, registering a second consecutive 60-day year-over-year increase, according to S&P Global Mobility. +

    May. 21, 2025

  • CFPB Cancels $60M Toyota Product Bundle Settlement

    A $60 million settlement agreed to by Toyota Financial Services following charges of noncompliant F&I product sales has been canceled by the U.S. Consumer Financial Protection Bureau. +

    May. 14, 2025

  • Product Sales Move Online in 2024 F&I Report

    A Protective Asset Protection survey found that 57% of U.S. dealers said at least half their customers bought F&I products online last year and 60% believe offering those products online improved sales. +

    Feb. 18, 2025