A successful test run at a Texas Hyundai store preceded the nationwide launch of D.A.I.V.E., a new AI agent designed to connect with and assist car shoppers walking dealership lots. +

Product Prep’s Gerry Gould urges sales professionals to be creative, authentic and aggressive with internet leads — or someone else will.

Ford and Lincoln dealers using the factory’s FordDirect customer engagement platform now have a new employee in “Jerry,” Podium’s AI-powered, inbound lead-handling virtual sales assistant. +

A Foureyes analysis of more than 1 billion visits to more than 22,500 dealership websites found 43.2% of all sales leads were mishandled in 2024, including nearly 48% of all website-originated calls.+