AutoPayPlus’s Robert Steenbergh says pay cycle alignment has entered the mainstream as extended loan terms raise costs and lower retention rates. +
Meramec Secure’s Mike Frosch identifies three high-priority use cases for AI-based anomaly detection in a new white paper published by Warranty News. +
Dealer and TruVideo founder Joe Shaker explains why sending a bad inspection video is worse than no video at all and lists three areas where most technicians and advisors can improve, backed by real dealership data. +
MyKaarma’s Ujj Nath offers dealer-tested advice for thinking outside the service bay to perform maintenance and repairs where your customers live and work. +
Perfectly healthy products can quickly flatline when F&I managers refuse to sell them. Robert Steenbergh offers dealer principals a step-by-step pay plan audit to ensure your team is motivated and properly compensated. +
Agent, dealer and customer expectations may soon render the split-vendor model obsolete. NSD’s Rich Holland makes the case against fragmentation. +
Why chase new service business when existing customers need help now? BizzyCar’s Ryan Maher shares a five-step plan to improve retention without adding a dime to your ad budget. +
The manual review process is the last great bottleneck for dealers and auto finance sources. Attorney Tom Oscherwitz is counting on agentic AI to clear it. +
Industry veteran Robert Steenbergh believes that, as vehicle affordability continues to erode and financing terms push into uncharted territory, biweekly payment servicing is quietly evolving into a meaningful reinsurance premium. +
For dealers seeking improved efficiency, CSI, data security and audit readiness, the DDJ has emerged as the new heartbeat of the deal. 700Credit’s Ken Hill makes the case for going digital in 2026. +
