For dealers seeking improved efficiency, CSI, data security and audit readiness, the DDJ has emerged as the new heartbeat of the deal. 700Credit’s Ken Hill makes the case for going digital in 2026. +
Spyne’s Sanjay Varnwal believes auto retail’s embrace of AI tools should inspire other industries to invest in solutions designed to autonomously and efficiently engage consumers. +
Does substandard performance stem from a lack of talent or a lack of leadership? Expert shares a five-point checklist to ensure your training program will deliver the results you expect in 2026. +
When humans differ with AI colleagues, whose opinion should prevail? CXOtoday editors find that, by some metrics, “board observer” technology already has the edge. +
VMS’s David Prusinski makes the case for pairing AI tools with telematics to escape the traditional, reactive “break/fix mentality” and maximize uptime for commercial vehicle buyers. +
Carleton’s Tim Yalich urges dealers and finance sources to face the “critical reality” of the complexity, challenges and profitability risk that underlies lease payment calculations. +
Lotlinx’s Len Short describes hidden inventory risk as a “silent threat” and “critical blind spot” that leaves units with correctable issues stagnating on dealer lots until they are flagged for deep discounts. +
Regarding life insurance strictly as a death payout for dealership employees ignores the living benefits many providers offer, argues iCover founder and CEO Hari Srinivasan. +
Len Short of Lotlinx lists five ways dealers are using predictive modeling, a core aspect of AI, to improve efficiency and make more accurate forecasts and data-driven decisions. +
Commercial vehicle buyers are becoming increasingly comfortable with the ChatGPT-style interfaces integrated into fleet management software, creating a new opportunity for forward-thinking dealers. +
