Vini AI Gets a Direct Line to Dealertrack DMS Data and Repair Orders
Spyne has announced a data integration connecting its Vini AI conversational agent to the Dealertrack (div. Cox Automotive) DMS for mutual dealer customers.
The integration is designed to let Vini AI work with vehicle and inventory information, sales data, customer records, service operations, repair orders, parts information and other dealership workflows, depending on the enabled API scope, according to a release. It is intended to connect Vini AI with a dealership’s existing operational infrastructure rather than function as a standalone AI layer.
“Dealer management systems sit at the core of dealership operations, and connecting Vini AI with Dealertrack is an important step in making AI work more closely with the systems dealerships already use,” writes Sanjay Varnwal, co-founder and CEO of Spyne.
Spyne integrated Vini AI with VinSolutions CRM, another Cox Automotive product, earlier this year.
