Toyota is among the stars of JD Power’s latest brand loyalty study, which gives four out of the five highest-ranking marques a retention rate in the 60% range. +
Wholesale values fell sharply in the third quarter, forcing Cox Automotive to dramatically revise its year-end forecast from a 2% gain to just 0.2%. +
Joining the Mopar Service Gateway adds vehicle data, service appointments and diagnostic information to myKaarma dealership workflows. +
Mazda, Honda and Subaru lead the pack as a strong September helps dealers avoid a weak third quarter for new car and light truck sales. +
Billed as an industry first, Ford Pro Advantage offers fleet dealers a two-tiered certified pre-owned program backed by business-friendly warranties. +
Walser Automotive has fortified its presence in the Minneapolis-St. Paul market with the addition of two Ford dealerships and a Chevrolet store. +
A pilot program at UTI’s new Atlanta campus gives aspiring auto service technicians hands-on experience with real-world, customer-facing digital processes. +
Executives say FocalGraph Signal helps dealers match confirmed sales to the website visits and marketing spend that generated them. +
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +
Cox’s latest survey finds concerns over affordability, inflation, interest rates and economic and political uncertainty are weighing on dealers’ minds. +
