Citing survey data and a host of new capabilities, CDK’s Natalia Mischenko says AI can permanently change the calculus of sales and service retention. +
Automotive News’s July sales report finds limited inventories have “hamstrung” U.S. Toyota dealers while competitors get a boost from strong hybrid demand. +
Edmunds reports nearly 69% of trade-ins come with an average of more than $13,000 in positive equity despite easing inventory constraints. +
Dealer Digital Intelligence was designed to create a competitive advantage as AI-powered searches proliferate and regulatory pressure intensifies. +
Conversica has launched Ignite, an AI-native platform built to unify valuable customer, vehicle, sales, service and conversation data from existing dealer systems. +
The latest quarterly VIN-based inventory report from Lotlinx finds rebounding sales driven by new launches but offset by persistently aged inventory. +
Analysts say dealers can gain a competitive advantage by connecting AI-powered tools to customer, inventory, pricing and service data. +
A new survey finds AI tools are becoming a meaningful part of the car-buying journey, particularly for younger and EV-oriented consumers. +
Kerrigan Advisors’ latest survey of OEM executives finds 59% see AI as a meaningful driver of current profitability and future earnings growth. +
A new Impel report cites high rates of unanswered calls and mishandled leads, lost revenue and low winback rates to make the case for agentic AI as the next operating standard in automotive retail. +
