Most dealers wait until a vehicle is 45 days old to act. LotLinx’s Len Short believes the real warning sign arrives much earlier — when shopper attention drops off. +
A new DriveCentric platform was designed to help multistore dealers create a shared data foundation built to support new AI and engagement capabilities. +
ProMax Complete now features ProMax BDC AI, a new agent designed to engage and converse internet, text and phone leads around the clock. +
NEXUS was designed to coordinate a dealership’s connected AI agents across sales, service, customer follow-up and internal communications. +
Cox’s acquisition of Fullpath promised dealers the ability to deliver highly personalized shopping experiences. A new CRM integration is a key step. +
Toyota is among the stars of JD Power’s latest brand loyalty study, which gives four out of the five highest-ranking marques a retention rate in the 60% range. +
Wholesale values fell sharply in the third quarter, forcing Cox Automotive to dramatically revise its year-end forecast from a 2% gain to just 0.2%. +
Going from 20 private party acquisitions per month to 100 doesn’t require five times the budget. Sourcing expert Brad Parker shares a four-part reality check. +
Acquire Agent was built to engage customers and move the conversation toward scheduling an appointment before they can shop their offer to competing dealerships. +
Mazda, Honda and Subaru lead the pack as a strong September helps dealers avoid a weak third quarter for new car and light truck sales. +
