GoTo’s new Connect AI Receptionist was designed to automate dealership sales and service scheduling, including handling routine questions, setting appointments and balancing service demand to maximize profits.

“Integrating automated AI scheduling directly with our phone system is a game-changer for both dealers and customers,” writes UCC, GoTo General Manager Damon Covey in a release. “Dealers benefit from streamlined operations and increased appointment bookings, while customers enjoy the ease and convenience of scheduling service any time, day or night, with personalized, seamless phone-based assistance.”

Connect AI Receptionist also frees up staff to focus on advising customers, finding upsell opportunities and conducting walkaround inspections, according to the release.

Read more at Business Wire