AutoUnify will help Experian deliver its AI-powered decisioning technology and identity verification expertise to detect and prevent fraud no matter where transactions are completed. +

A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +

CEO Jay Vijayan announced the addition of three new agents to Tekion’s AI Suite and the launch of a new customer conference and industry event at the 2026 NADA Show. +

Cox Automotive’s Accelerate My Deal platform now offers ID verification, document upload, esignatures and delivery scheduling to help dealers complete more deals online. +

Blink AI Automotive and Spiffy have partnered to combine Blink AI’s service customer engagement and scheduling capabilities with Spiffy’s mobile operating system. +

BizzyCar has expanded beyond recall-driven campaigns with Service Engine, a new AI platform designed to autonomously find, engage, schedule and follow up with customers. +

In a lead-driven market, getting the appointment turns an interested shopper into a committed buyer. Refresh your conversion process with Product Prep’s Gerry Gould.

A CDK survey finds more dealers are familiar with and investing in AI-powered tools, particularly those designed to address communication, scheduling and workload issues. +

Cerence AI will debut two new conversational AI agents — one for dealers and the other for car buyers — at the upcoming CES 2026, which will be held in January in Las Vegas. +

AI expert Devin Daly believes the fractured nature of dealership operations means “generic” solutions like ChatGPT may be helpful but can’t create the “control layer” dealers need. +