MyKaarma’s Ujj Nath offers dealer-tested advice for thinking outside the service bay to perform maintenance and repairs where your customers live and work. +

Retention expert believes sales is the transaction that books the asset and service is the annuity that determines whether it appreciates or gets written down. +

Spyne and Cox Automotive have joined forces to automate CRM updates with real-time data generated by Vini AI’s sales and service calling, chat, scheduling and follow-up communication suite. +

Klarna’s Pay in Full, Pay in 4 and longer-term financing solutions are now available to dealers using Tekion’s AI-powered service scheduling platform. +

Car Wars has integrated its AI-powered Cari Scheduler with UpdatePromise’s service scheduling and communications platform for franchised dealerships. +

Impel announced an industry-first pairing of AI-generated videos with AI sales agents, delivering introductions and ongoing conversations at any hour. +

AutoUnify will help Experian deliver its AI-powered decisioning technology and identity verification expertise to detect and prevent fraud no matter where transactions are completed. +

A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +

CEO Jay Vijayan announced the addition of three new agents to Tekion’s AI Suite and the launch of a new customer conference and industry event at the 2026 NADA Show. +

Cox Automotive’s Accelerate My Deal platform now offers ID verification, document upload, esignatures and delivery scheduling to help dealers complete more deals online. +