BizzyCar has expanded beyond recall-driven campaigns with Service Engine, a new AI platform designed to autonomously find, engage, schedule and follow up with customers. +
ActivEngage has added a suite of AI tools designed to increase the quantity and quality of inbound and outbound engagements and relay each customer’s intent. +
Insider Monkey ranks Cerence AI at No. 8 on its list of “10 AI Stocks Under $20 to Buy Now” ahead of the company’s planned debut of new dealer- and customer-facing agents at CES 2026. +
Founder Jim Lawrence announced the launch of ImagineMyDreamCar, a new AI-driven lead generation platform designed to help dealers target “ultra-high-net-worth” clientele. +
Cerence AI will debut two new conversational AI agents — one for dealers and the other for car buyers — at the upcoming CES 2026, which will be held in January in Las Vegas. +
AI expert Devin Daly believes the fractured nature of dealership operations means “generic” solutions like ChatGPT may be helpful but can’t create the “control layer” dealers need. +
A new Cars.com survey of U.S. car shoppers finds 44% are already using AI-powered search tools built into online marketplaces and 97% believe AI will affect their vehicle selection. +
Cars.com announced the launch of Carson, a new, AI-powered search tool that allows consumers to submit conversational queries and already boasts a 30% higher conversion rate. +
Reynolds and Reynolds has launched Rey, a new agentic AI solution designed to help dealership professionals complete a range of tasks within the Reynolds DMS. +
