MyKaarma Adds to AI Toolkit With Service Technician Video Grader

Jan. 29, 2026 | |

Tech Video Grader is one of a number of new, AI-driven service lane and payments solutions MyKaarma is set to debut at the upcoming 2026 NADA Show (Feb. 3–6, Las Vegas). The new tool was designed to help dealers improve and standardize the quality of service technician-produced videos.

“For years, the industry has pushed technicians to record more videos,” CEO Ujj Nath writes in a release. “Our pilot data shows quality is what actually drives approvals, revenue and trust. Tech Video Grader helps dealers lock in the simple things that make videos credible, like requiring tire and brake measurements to be shown when those items are recommended, and it protects the dealership’s brand with an automated profanity check.”

Located at Booth 1753W, the MyKaarma team also will demo its new ServiceConcierge with Service Pre-Diag AI voice agent and the AI-powered Communications+ inbound message prioritizer.

Read more at MyKaarma