BizzyCar has expanded beyond recall-driven campaigns with Service Engine, a new AI platform designed to autonomously find, engage, schedule and follow up with customers. +
Dealerslink has launched its 2026 AI Suite, adding six new AI-powered tools dedicated to multiple facets of automotive sales and marketing, including inventory, pricing and vehicle description pages. +
StoneEagle will debut Flex Story, a new repair story experience for its Pencilwrench fixed ops documentation solution, at next month’s NADA Show 2026. +
Ohio’s Midwestern Auto Group and its 14 mostly premium and luxury franchises have been acquired by the Jeff Wyler Automotive Family in a “historic” deal brokered by Dave Cantin Group. +
Only 25% of Americans surveyed for Cox Automotive’s 16th annual Car Buyer Journey report used AI tools along their path to purchase, but that group outpaced all others in reporting the highest levels of satisfaction. +
Deloitte analysts say dealerships and dealer websites rank No. 1 and No. 3 among resources U.S. new car buyers say they use to research vehicle types, makes and models. +
CarMax’s new interim CEO says the used car retailer will reduce its margins to lower prices and spend more money on advertising geared toward private-party sellers. +
Three franchised dealerships in Ottawa, Ill., were purchased from Bill Walsh Automotive Group by Home Run Auto Group in early December only to be resold weeks later. +
Daniel Winchell, the former owner of three Northwest Iowa dealerships, was accused of selling vehicles out of trust and charged with multiple counts of theft and ongoing criminal conduct. +
A CDK survey finds more dealers are familiar with and investing in AI-powered tools, particularly those designed to address communication, scheduling and workload issues. +
