A new Impel report cites high rates of unanswered calls and mishandled leads, lost revenue and low winback rates to make the case for agentic AI as the next operating standard in automotive retail. +
Lotlinx’s 2026 Inventory Health Survey finds ample room for improvement in the way franchised dealers identify and minimize “at-risk” units. +
In a reversal of a reversal, California Gov. Gavin Newsom has approved a rebate for first-time ZEV buyers to offset the loss of a federal tax credit. +
Fidelity Dealer Services of Northern New Jersey joins the EasyCare brand with the latest in a series of agency acquisitions announced by APCO Holdings. +
“‘Mid’ is in,” say Kelley Blue Book analysts in their latest monthly report, which finds smaller SUVs contributing to a sub-$50,000 average transaction price. +
FocalGraph Connect uses AI to help dealers identify more anonymous shoppers without replacing their customer data platforms, CRM or DMS. +
EFG Admin Solutions was designed to deliver faster time-to-market and expanded offerings while facilitating entry into new markets and accelerated growth. +
Dealertrack’s Credit Availability Index rose to 104.6 in June, registering its biggest increase so far this year and its highest mark since December 2015. +
Dealer Performance Group will operate under the EasyCare brand following APCO’s second major Southeast agency acquisition in as many months. +
The National Automobile Dealers Association has opened the Summer 2026 edition of its semi-annual Dealer Attitude Survey, a “report card” that informs high-level discussions with factory executives. +
