Reynolds and Reynolds has partnered with Intermedia to add real-time phone call activity to its proprietary unified data layer, enhancing a number of AI-powered tools. +
A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +
Reynolds and Reynolds has launched Rey, a new agentic AI solution designed to help dealership professionals complete a range of tasks within the Reynolds DMS. +
Reynolds and Reynolds has promoted Chris Walsh to acting CEO following the departure of former CEO Tommy Barras, who is seeking $300 million in damages for wrongful termination. +
Reynolds and Reynolds reports sales retention ticked up to nearly 44% in 2024 despite the fact that 24 of 38 brands saw a decrease in repeat buyers, including one that finished in the single digits. +
A new partnership that pairs Reynolds and Reynolds’s DMS with Sunbit’s prescreening technology was designed to allow dealers to deliver automated financing offers to service customers. +
Reynolds and Reynolds has partnered with Skaivision, a provider of “smart space” AI designed to help dealers become more efficient and profitable by leveraging cameras trained on staff and customers. +
Bozard Ford Lincoln of St. Augustine, Fla., is the first dealership to leverage a new integration between Spiffy and Reynolds and Reynolds. +
