Retention expert Joseph Clementi challenges dealers to abandon the transactional mindset and develop the leadership discipline required to build a transformational business. +
Agents in attendance at last week’s Agent Summit witnessed the reveal of Nation Safe Drivers’ OnRamp product lineup and NSD360, a new agent- and dealer-facing learning management system. +
RockED announced the release of Booster, an automated, AI-powered training solution designed to maximize fixed ops revenue by targeting sales performance gaps. +
EasyCoach powered by Siro is a new training platform designed to leverage AI to identify gaps, opportunities and risks to improve insights and performance for groups, dealerships and individuals. +
A new integration adds ImpactMenu data to Reahard’s F&I Insight platform, giving agents and dealers a “game tape” they can review and use to improve F&I performance. +
Overfuel’s new Search Engine Intelligence platform was designed to give auto dealers detailed insights into how AI-savvy car buyers encounter and engage with their stores. +
Toma IQ was designed to allow AI agents in use at dealerships to continuously learn and evolve by listening in on phone conversations between customers and human workers. +
Too few dealership service customers are greeted upon arrival and too many refuse recommended services, squandering trust built by service advisors, according to a new CDK report. +
CDK’s new Friction Points study shows a marked improvement in F&I headcount and efficiency after the finance department earned poor marks a year ago. +
Mosaic Compliance Services and AAMS Training have agreed to merge, combining Mosaic’s multifaceted training and technology suite with AAMS’s expertise in the environmental health and safety space. +
