BMW Toronto made headlines for honoring its AI agent’s overly generous offer for a customer-owned X3. CarBuzz’s Ian Wright blames misplaced trust in technology for the $7,000 error. +
A new ebook details Launch Labs research that finds traditional marketing and analytics tools fail to recognize up to 85% of dealer website visitors. +
CDK's latest full-year report finds 90% of surveyed car buyers were satisfied with the time spent in F&I and only 6% felt overwhelmed by the process. +
A narrowing yield spread and a remarkable recovery in approval rates pushed Dealertrack’s Credit Availability Index to 103.7 in May, improving by 7.3% year over year to reach its highest level since April 2022. +