Dealer and TruVideo founder Joe Shaker explains why sending a bad inspection video is worse than no video at all and lists three areas where most technicians and advisors can improve, backed by real dealership data. +
Prosecutors say Andrea Nicole Doherty used the restoration and resale business she inherited from her father to defraud customers and collectors. +
New JD Power data shows growing numbers of premium compact car, compact SUV and midsize SUV owners are joining a “measurable” downmarket migration. +
An AutoPayPlus survey of dealer principals finds concerns over penetration rate tracking, pay plan alignment, menu fatigue and compliance pressure. +
F&I / Reinsurance /Shine & Drive has partnered with LodeStar RE to add an industry-first contractual liability policy to its agent- and dealer-facing car wash program. +
