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Sales /
The Four Session Threshold: A New Way to Identify Which Vehicles Are at Risk
Most dealers wait until a vehicle is 45 days old to act. LotLinx’s Len Short believes the real warning sign arrives much earlier — when shopper attention drops off. +
Compliance /
New York City Sues CarGurus Over ‘Great Deal’ Ratings and Hidden Fees
The DCWP says CarGurus has deceived consumers by hiding hundreds or thousands of dollars in mandatory fees, down payments and trade-in requirements. +
F&I /
New-Vehicle Prices Flirt With Record in September as Buyers Trade Down
KBB reports the average transaction price for a new vehicle increased for the fourth straight month in September, falling $52 short of the all-time record. +

Sales / Tech /
ProMax Adds AI Lead-Response Agent to CRM Platform
ProMax Complete now features ProMax BDC AI, a new agent designed to engage and converse internet, text and phone leads around the clock. +
M&A /
Penske to Go Private in $16 Billion Deal
Penske Automotive Group has entered into a definitive merger agreement to be taken private by its two largest shareholders, Penske Corp. and Mitsui & Co., which will own 64% and 36% of the company, respectively. +
F&I /
Survey: 71% of Car Buyers Unsure Whether They Have a Service Contract or GAP
Caribou analysts say most Americans know their monthly car payment but few know whether they are protected by a factory warranty, service contract or GAP. +

New-Vehicle Prices Flirt With Record in September as Buyers Trade Down