Phone Ninjas Combines AI Sales Coaching With Human Review

Phone Ninjas has launched Phone Ninjas Version 3, a redesigned automotive sales training and coaching platform designed to analyze every customer call, identify performance gaps, and deliver personalized coaching based on each salesperson’s actual conversations.
The platform combines AI-powered call analysis with human coach review, interactive AI roleplaying, personalized learning paths and certification tracking. Rather than relying on generic training modules, Version 3 tailors every coaching recommendation to the individual employee based on real customer interactions, according to a release.
“We’ve moved beyond simply recording and scoring phone calls,” writes Jerry Thibeau, founder of Phone Ninjas. “Version 3 creates a continuous improvement system where every customer interaction helps train the employee — and helps make the AI coach smarter.”



