Tekion and Numa have teamed up to help dealers schedule more service appointments by connecting Numa’s AI Appointment Agent with Tekion’s Automotive Partner Cloud. +
AutoRaptor’s AI-powered CRM now features Payment Penciling and Shop-by-Payment, a two-pronged integrated desking experience with a “powerful” new quoting and deal structuring module. +
MINI leads all mass market brands and Porsche remains the overall leader in dealership service customer satisfaction in JD Power’s latest report, which finds room for improvement in several key metrics. +
A “concerned” FTC director is warning U.S. dealerships and dealer groups that their advertised prices may fail to account for fees, down payments, discounts and financing. +
An InformedIQ study based on a survey of more than 2,500 auto finance professionals finds the majority live in fear of “data hallucinations” as the burden of fraud grows. +
Lotlinx dealers can now use COOPABLE to apply manufacturer co-op funds to their inventory management solutions without the need for manual approvals or submissions. +
Kelley Blue Book’s Erin Keating sees rising ATPs as “more like normalization than a new pricing problem” as MSRPs — and incentive spending — ticked upward in February. +
Analysts say fewer than half of U.S. dealers are optimistic about the auto retail market in Cox Automotive’s latest Dealer Sentiment Index report, but expectations for the spring are notably higher. +
Experian reports subprime borrowers accounted for 15.3% of U.S. auto finance originations in the fourth quarter, claiming their largest share of the market since 2021. +
The owners of Eastern Iowa’s Sky Auto Mall are accused of double flooring in a lawsuit that seeks $12.3 million in compensatory damages and the seizure of financed units. +
