CarMax has agreed to pay $420,000 in damages and a civil penalty of $79,380 after repossessing vehicles owned by at least 28 U.S. servicemembers without court orders. +
Volvo dealers sold 41.7% fewer new units on a year-over-year basis last month, contributing to a nearly 4% overall decline offset by increased sales for Hyundai, Toyota and Honda. +
Agent Summit and Automotive Ventures have partnered to present the inaugural Startup Symposium, a new event for agents leading the charge toward F&I innovation. +
Fullpath reports total traffic to dealer websites from AI platforms increased by more than 15 times on a year-over-year basis in January, reflecting a rare combination of trends. +
Reynolds and Reynolds has partnered with Intermedia to add real-time phone call activity to its proprietary unified data layer, enhancing a number of AI-powered tools. +
Upstream’s latest auto industry cybersecurity report finds ransom-related attacks accounted for 44% of publicly reported incidents in 2025, double the previous year’s rate. +
Too few dealership service customers are greeted upon arrival and too many refuse recommended services, squandering trust built by service advisors, according to a new CDK report. +
AutoUnify will help Experian deliver its AI-powered decisioning technology and identity verification expertise to detect and prevent fraud no matter where transactions are completed. +
A new Reynolds and Reynolds survey finds AI adoption is accelerating — particularly among dealer principals and executives, who report a personal usage rate of 70%, outpacing sales and service personnel. +
CarEdge’s newly launched Car Dealer Transparency Index was designed to use verified out-the-door quotes to rate dealerships based on the accuracy of advertised prices with no “pay to play” option. +
