Spyne and Cox Automotive have joined forces to automate CRM updates with real-time data generated by Vini AI’s sales and service calling, chat, scheduling and follow-up communication suite. +

QoreAI’s unified data infrastructure platform was purpose-built for automotive retail and features Lokam.ai as its first native agentic application partner. +

Lokam.ai, a new, voice-first, AI-powered sales and service platform built for dealerships and backed by its first customer, World Auto Group, is now online. +

Cars.com’s new VIN-level, AI-generated video ads are the first to be powered by demand signals from in-market car buyers and appear to be driving results for early adopters. +

Cox Automotive’s acquisition of Fullpath’s customer data platform and marketing automation tools will give dealers the ability to create personalized customer experiences at scale. +

voAIce announced the acquisition of TheCRM, a move that combines voAIce’s suite of AI-powered tools with TheCRM’s live data infrastructure in a unified system. +

AutoRaptor’s AI-powered CRM now features Payment Penciling and Shop-by-Payment, a two-pronged integrated desking experience with a “powerful” new quoting and deal structuring module. +

Reynolds and Reynolds has partnered with Intermedia to add real-time phone call activity to its proprietary unified data layer, enhancing a number of AI-powered tools. +

Ava AI by Get My Auto promises improved efficiency and customer satisfaction by leveraging AI to move all the functions of a traditional DMS and CRM onto one interface. +

Cars.com and Salesforce are testing DealerCloud, the companies’ new customer relationship management system, at California’s Del Grande Dealer Group ahead of a wider release. +