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Nov. 14, 2026

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CRM

  • DriveCentric Launches CDP to Unify Customer Data Across Rooftops

    A new DriveCentric platform was designed to help multistore dealers create a shared data foundation built to support new AI and engagement capabilities. +

    Oct. 15, 2026
  • ProMax Adds AI Lead-Response Agent to CRM Platform

    ProMax Complete now features ProMax BDC AI, a new agent designed to engage and converse internet, text and phone leads around the clock. +

    Oct. 15, 2026
  • IgniteUps.ai Adds ‘Performance Manager’ for Dealership AI Agents

    NEXUS was designed to coordinate a dealership’s connected AI agents across sales, service, customer follow-up and internal communications. +

    Oct. 9, 2026
  • Getting to Know You: Cox Embeds Fullpath AI in VinSolutions CRM

    Cox’s acquisition of Fullpath promised dealers the ability to deliver highly personalized shopping experiences. A new CRM integration is a key step. +

    Oct. 9, 2026
  • New DriveCentric Agent Engages Trade-In Leads at Valuation

    Acquire Agent was built to engage customers and move the conversation toward scheduling an appointment before they can shop their offer to competing dealerships. +

    Oct. 2, 2026
  • Texas Dealer Debuts AI-Based CRM Built to Boost Sales, Close Process Gaps

    Kayalar Motors’ Selcuk Kaya has launched Nemroot, a new platform powered by AI and built to attack the communication issues that derail sales. +

    Sep. 3, 2026
  • ACV, DriveCentric Integrate to Turn Service Lane Visits Into Acquisitions

    A strategic integration connects ACV’s pricing engine and AI-powered vehicle inspection and valuation platform with DriveCentric’s fixed ops CRM. +

    Sep. 2, 2026
  • VinSolutions Upgrade Adds AI Assistant, Predictive Insights, Video Messaging

    A new, autonomous, CRM-embedded Virtual Contact Assistant is the first in a “landmark” series of new and upcoming features from VinSolutions. +

    Aug. 31, 2026
  • Conversica Launches AI Platform to Unify Dealer Data and ‘Activate’ Revenue

    Conversica has launched Ignite, an AI-native platform built to unify valuable customer, vehicle, sales, service and conversation data from existing dealer systems. +

    Jul. 27, 2026
  • QoreAI, ID Privacy AI Partner to Power Autonomous Sales and Service Engagement

    A new partnership combines QoreAI’s unified data layer with ID Privacy AI’s autonomous lead follow-up, service retention and recall outreach agents. +

    Jun. 26, 2026
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