Toyota is among the stars of JD Power’s latest brand loyalty study, which gives four out of the five highest-ranking marques a retention rate in the 60% range. +
Wholesale values fell sharply in the third quarter, forcing Cox Automotive to dramatically revise its year-end forecast from a 2% gain to just 0.2%. +
The Federal Trade Commission has dismissed a complaint alleging systematic payment packing at three Texas dealerships owned by Asbury Automotive. +
Going from 20 private party acquisitions per month to 100 doesn’t require five times the budget. Sourcing expert Brad Parker shares a four-part reality check. +
Acquire Agent was built to engage customers and move the conversation toward scheduling an appointment before they can shop their offer to competing dealerships. +
Atlantic Kia’s Marina Letsios announced the rollout of Argus360 and AiF&I, two new tools designed to help dealers streamline documentation and F&I sales. +
Joining the Mopar Service Gateway adds vehicle data, service appointments and diagnostic information to myKaarma dealership workflows. +
Edmunds reports new vehicle financing set five new records, including an average amount financed of $44,664 and a $787 monthly payment. +
Mazda, Honda and Subaru lead the pack as a strong September helps dealers avoid a weak third quarter for new car and light truck sales. +
A judge will determine how much a service contract provider owes a dealership for the unauthorized use of its name in a direct mail campaign. +
