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Aug. 13, 2026

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Fixed Ops

  • GM Recalls Chevy, GMC and Cadillac SUVs

    An unspecified number of SUVs produced by General Motors between 2021 and 2024 and equipped with a 6.2-liter V8 will be recalled over an issue that could cause loss of propulsion. +

    Apr. 28, 2025
  • Md. Acura Dealer Sues Factory Over Undriveable EV

    An ongoing dispute between Honda and Criswell Acura has escalated with the filing of a lawsuit against the factory, seeking to recoup losses from a 2024 Acura ZDX that failed at 400 miles. +

    Apr. 21, 2025
  • Brake Cylinder Defect Adds to Ford Recall Woes

    Ford will recall a total of 148,266 vehicles due to unrelated brake cylinder and software concerns, adding to a growing list of issues that are sending Ford owners to dealership service departments. +

    Apr. 18, 2025
  • Maine CJDR Store Abruptly Closes With Vehicles Trapped Inside

    Several customers of Oxford County Chrysler Dodge Jeep Ram in Paris, Maine, tell the U.S. Sun their vehicles are locked up in the dealership, which was forced to close last week. +

    Apr. 9, 2025
  • One Guard Adds Video-Guided Inspection Solution

    One Guard Inspections has launched Priority Inspections, a new tool designed to leverage real-time video guided by ASE-certified mechanics to accelerate decisions and improve efficiency. +

    Apr. 1, 2025
  • CDK Offers ‘Fundamentals’ Software Suite to Smaller Dealers

    CDK has launched a new solution designed to offer dealers operating one or two rooftops a scalable sales and fixed ops software suite that leverages the CDK Dealership Xperience platform. +

    Mar. 19, 2025
  • Porsche, Subaru Lead Service Customer Satisfaction Rankings

    J.D. Power’s latest survey of dealership service customers ranks Porsche and Subaru first among premium and mass market brands but finds 12% of all repairs fell short on the first attempt. +

    Mar. 13, 2025
  • Toyota Dealer Leverages Fixed Ops to Build Used Inventory

    Germain Toyota’s Wendell Hardy tells WardsAuto’s Alysha Webb the secret to mining the service drive is to “keep it simple” by training, setting attainable goals and making every customer an attractive offer. +

    Mar. 10, 2025
  • Big Dealer Groups to ‘Raise the Bar’ for Fixed Ops

    Executives at Lithia Motors and Sonic Automotive tell WardsAuto’s Jim Henry they are not satisfied with the gains in service and parts revenue they and their competitors reported in the fourth quarter. +

    Feb. 24, 2025
  • Ford Recalls 240,510 Explorer and Navigator SUVs

    NHTSA reports the risk of improperly secured seat belt anchor bolts and retractor bolts has led to a recall of 240,510 2020-’21 Ford Explorers and Lincoln Navigators. +

    Feb. 24, 2025
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