Pulse is a new addition to Volie’s AI suite that was designed to give dealers enhanced visibility into customer conversations and flag problem calls. +
Lumi was designed to bring the conversations car shoppers are currently having with ChatGPT, Claude and Gemini onto dealership websites. +
Hrizn executives say they have closed the “last mile” of the company’s AI-native content OS with a new tool for sales, service and BDC professionals. +
President Trump remains opposed to any limits on AI development as a plea for regulation from Anthropic’s Dario Amodei sets off a firestorm. +
A new partnership adds TruVideo’s video capture, noise cancellation and automated transcription to Keyloop’s cloud-native aftersales platform. +
PCMI has expanded its PresentNow platform with “digital lite menu” capabilities built specifically for RV, powersports and personal watercraft dealers. +
Volkswagen and Volvo top Pied Piper’s latest rankings in a report that warns missed AI-to-human transfer attempts are driving dealership customers away. +
Looser loan structures — rather than lower interest rates or improved credit quality — raised Dealertrack’s Credit Availability Index in August. +
JD Power analysts say the multimedia category is hurting overall vehicle quality scores and now accounts for the five most frequently reported issues. +
Cox’s latest survey finds concerns over affordability, inflation, interest rates and economic and political uncertainty are weighing on dealers’ minds. +
